Custom Workflow Automation for Bridal Tailoring Business

Project Description

Built a custom workflow automation for a bridal tailoring business to streamline pricing, receipts, and customer management. The solution connects Excel, Square Appointments, OneDrive, and Google Sheets to eliminate double entry and reduce manual effort. Using Excel VBA and automation platforms like Make.com, I automated PDF receipt generation, customer folder creation, and transaction logging. I also mapped and optimized Kierra’s end-to-end process, replacing paper-based workflows with a scalable digital system tailored to her needs.

Skills

Process Optimization, Process Automation, Excel Automation (VBA), Excel Macros, Make.com, Square, Square Appoinments

Deliverables

📘 Pricing System & Process Optimization

Process mapped and optimized the Bridal Business’s order management workflow by replacing paper-based processes with a structured, Excel-driven system. Built a dynamic pricing tool tailored for bridal alterations, calculating labor and material costs based on detailed inputs. Designed the system to simplify estimation, standardize pricing, and ensure consistency across customer interactions. This process mapping laid the foundation for automation and future scaling.

⚙️ Automations Built

Designed a custom automation workflow to streamline operations and reduce manual effort. Key automation features include: • Creates structured customer folders in OneDrive upon booking • Populates Excel pricing sheet with customer details automatically • Calculates total cost and labor time from a dropdown-based pricing model • Generates three PDF receipts (Customer, Dress, Worker) from a single input • Logs transactions to Google Sheets for tracking and reporting • Integrates with Square to sync customer profiles and prepare for invoicing This automation saved time, eliminated duplicative data entry, and improved organization for both internal tracking and customer communication.

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