Project Description
Implemented a centralized MFA code delivery system for a bookkeeping firm with a distributed team. Used Google Voice and a shared Gmail inbox to streamline MFA code access across all users. Created detailed setup documentation and granted delegated access to ensure bookkeepers could retrieve email- and SMS-based MFA codes without delays or dependence on the owner. The solution improved reliability, security, and team efficiency.
Skills
Process Design, Multi-Factor Authentication, Google Workspace, Email, SMS (text messages), documentation.
Deliverables
📘 Access & Security Workflow Development
Developed a secure, team-wide workflow to manage and share multi-factor authentication (MFA) codes for Bookkeeping’s distributed team. The system addressed inconsistent MFA delivery and reduced team dependency on a single account holder. The workflow guide included user roles, forwarding logic, and instructions for accessing shared mailboxes and SMS-based codes. It supports seamless collaboration across time zones and shifts.
🔐 Access Automation & MFA Sharing Setup
Designed and implemented a centralized MFA management system using Google Workspace tools: – Provisioned a dedicated Google Voice number for SMS-based MFA delivery – Set up a shared Gmail inbox to collect email-based MFA codes – Forwarded all MFA messages (SMS & email) to the shared mailbox – Granted delegated access to the bookkeeping team – Provided detailed documentation for setup, use, and future scaling – Integrated optional support for app-based MFA using Authy This solution reduced login friction, minimized delays, and ensured 24/7 access to secure authentication across the team.